Christmas & New Year Holiday Shipping Information

Information regarding deliveries of orders prior to Christmas, during the Christmas & New Year Holiday and into 2017 below. 

Christmas & New Year Orders

Orders placed between December 22nd, 1pm GMT and January 3rd, 9:00am GMT will be despatched on January 3rd, 4th, and5th.

Orders are processed and despatched in the order they are received, in a first-come, first-serve basis, as usual.

Any order placed over the holiday period, will despatch on the first working day; Tuesday 3rd January 2017. 

* If you need your order to ship out as soon as possible, we strongly recommend ordering over the Christmas/New Year period, to get in the queue, as early as possible. 

Christmas / New Year orders may take 1-3 days for us to fulfil. So if your order was/is placed over this time, please allow this time frame. We will be working special overtime to ensure orders are processed as quickly as possible, to get them delivered to you.


Christmas & New Year Consultations & Online Help

Our online services of consultations and online help, will continue to be available during this period.

Any order queries, remedy queries, and consultations will be available via our normal Online Chat service, email service, and telephone service.

If you wish to call us, and someone isn't available to take your call, please leave a message and one of our team will call you back as soon as possible.


UK: 0203 289 7147

Australia: 0390 169 198

Sweden: 0855 923 919

International: 0044 203 289 7147

Email: Contact Form

Consultation 1-1 Service


Black Friday / Run up to Christmas

Orders placed during the Black Friday / Cyber Monday time, were all despatched as usual - within 24hrs.

However some parcels may be delayed in your country, e.g. United States, due to the volume of parcels being sent during this time of year. e.g. the postal system is heavily back-logged, but everything is on track - if only a few days delayed.



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